JOB ADVERTISEMENT

POSITION:  Officer, Domestic Operations

DEPARTMENT: Shared Services – Operations Support

BAND:  O3

ADVERT END DATE: October 9, 2025

JOB PURPOSE: The role holder is responsible for supporting the day-to-day activities of the Domestic Operations Unit by processing transactions, reconciling accounts, and ensuring compliance with the Bank’s policies and regulatory requirements.

KEY JOB RESPONSIBILITIES

• Process transactions related to E-Banking settlement, Bancassurance, and finance payments in line with approved procedures.
• Prepare and update reconciliation reports, escalating exceptions for resolution.
• Assist in the preparation and submission of reports for management review.
• Handle cheque requisition requests and support the distribution process in line with set guidelines.
• Provide support in resolving issues raised by Finance, Bancassurance, E-Banking, and Branches.

• Perform first-level checks at the Cheque Confirmation Desk and escalate discrepancies as required.

QUALIFICATION/EXPERIENCE:

• Minimum of a Bachelor’s degree in Finance, Banking, Accounting, Business Administration, or a related field.
• Professional certification in progress (e.g., ACIB, ACCA, CIMA) will be an advantage.
• Minimum of 2 years’ experience in Banking Operations or related field.

• Exposure to reconciliation, transaction processing, or domestic banking operations will be an added advantage.